Services do not restart after laptop falls in sleep or hibernate mode

[Former Member]

Hi experts,

SAP Business One 9.0 (PL4) is installed in a laptop. The Services are set to start automatically and in their 'Properties' -> 'Recovery' it is defined to 'Restart the Service' in case of first or second failure.  The issue that occurs is when the laptop starts again after a sleep or hibernate mode, then few of the Services, such as SQL Server and License Manager stop working.

Has anyone of you faced a similar situation?

Kind Regards,

Vassilis Korolis

[Former Member · Accepted solution]

Look at Note 1787704. It deals with the RSP Agent Service not starting after a reboot due to Data Execution Prevention, but it may be something to look into.

[Former Member · Accepted solution]

Hi Thomas,

Thank you for your reply.

We tried to add mssql service to DEP,but the following message appears "You cannot set DEP attributes on 64-bit executables". Have you ever faced a similar situation?

The Operating System is Windows 7 Ultimate (64-bit)

Kind Regards,

Vassilis Korolis