on 05-09-2010 12:39 PM
Hi Experts,
I am facing a problem with Strategy plan , with 1 task in task list for 3 Month, Now what I am doing I have created statergy plan
with 3 Month cycle ( Package ) , Created task list with 1 task ,
Now I am scheduling it via IP30 and system is generating call with order it self in advance ( my call object is Maintenance order), and when try same thing via Ip10 then system has not created any order but it is showing the call date.
please let me know why system is generating order in advance , when I am scheduling via Ip30 ?
Thanks in advance,
Riyaj
Edited by: riyajmaner on May 9, 2010 2:55 PM
Hi Riyaj,
Check out for value for "Interval for Call Objects" in IP30. This parameter controls the period of time for which the system generates maintenance call objects for on-hold calls.
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