Internal error (-5002) [Message 131-183] when try to cancel a Sales Order

[Former Member]

Hi experts,

We are running SAP Business One 9.2 PL04 and MSSQL 2012.

We try to cance/Ypdate/Close a Sales Order Document in wich we have assigned batches and we receive the following message :

Internal error (-5002) [Message 131-183].

we have not any active fms in the sales order form and we have not transaction notification active in the database.

This issue occurs only with a specific sales order.

Any ideas?

Thanks for your time

Kind Regards,

Christos Ladis

[former_member233854]

Is there any add-on running? Did you try to do it in another database/SAP version?

[nikunjmehta2290]

Hello,

I am facing same issue. Help me on this.

Regards,

Nikunj

[former_member186605 · Accepted solution]

Hi Christos,

Perfect. I was about to recommend that to you anyway after checking with my colleagues.

There's potentially the option to restore Batch Accumulators, for that support colleagues will gladly assist you.

Best regards, Peter

[nikunjmehta2290 · Accepted solution]

Hello,

I am facing same issue. Help me on this.

Regards,

Nikunj

[former_member606579 · Accepted solution]

What is the resolution for this?

i am using Service Layer and experience the same error.

[former_member807378 · Accepted solution]

you already solved it