Handling "Repair" of Items

[former_member370721]

Hi

I am looking for a good way to handle returned repairs of items in B1.

For example: the item has been sold to a customer and he returns it after some time to have it repaired. What I need after the repair is that I can issue a delivery note for the repaired item and an invoice for the parts and work of the repair.

What is the best way to achieve this?

Thanks

Franz

[jitin_chawla · Accepted solution]

Hello,

You can check the following link if it relates to your scenario :

https://websmp210.sap-ag.de/~sapidb/011000358700000401002007E/GP_DamagedGoods.pdf

Regards,

Jitin Chawla

[former_member370721 · Accepted solution]

Unfortunately, I don't have access to this document via this link. How can I get it?

Franz