e-recruiting:problem while sending email with changed smartform

[Former Member]

Hi,

There are about 21 forms that have been configured in our E rec systems to send out correspondence to the candidates. When the forms are sent out withougt changes the mail is sent out correctly with a pdf attachment in it. Out of the 21 forms 16 of the forms are changed by the recruiters before the mail is sent out. When we try to change the forms using the 'Change form' option on the portal, the form is available in the html editor. Hence the logo on the form becomes a hyperlink. When the correspondence is sent for changed forms the email has the changed form in the body of the message and we no longer have a pdf attachment in it.

The problem here is that the logo turns into a hyperlink hence candidates external to our systems cannot view the logo.

Please advise how can we send changed form as a pdf attachment.

Full marks will be awarded for any clue.

[romanweise · Accepted solution]

Hello,

the old solution for changing letters / correspondences using the html editor has some restrictions in the processing of these changed letters. I think there are some notes to this topic but currently I cannot check this as the service marketplace returns not a siingle note to anything :o(.

You might have to switch from the html based letter change to the change using letter sections to keep your format requirements.

Best Regards

Roman Weise