domestic sales

[Former Member]

Hi ,

Scenario: Mine is domestic sales material has been dispatched and invoiced , now due to soem reason material has ben returned to us ,

how do i do the domestic returns what will b eth eprocess , can someone guide me on this ,

Regards

Sunaina

[jsushil4448-7]

Create sale return order and dispatch then stock inward in your WH.

[Lakshmipathi · Accepted solution]

Dear Sunaina

Create a return order (order type RE) referencing the original billing document with item category REN, do PGR (in case the goods are returned), raise a credit memo on customer. Also you need to have copy controls for these in

- VOV4 for assignment of item category to your return sale order type

- VOV5 for assignment of schedule line category to your item category

- VTAF for assignment of billing type with return order

- VTLA for assignment of return delivery type and return order

- VTFL for assignment of return delivery and credit memo

- VTFA for assignment of credit memo and return order

thanks

G. Lakshmipathi