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Customer returns

sandeep_pv
Contributor
0 Kudos

All,

For customer returns which t code we will use.?

What will be the status of material at that time.?

Thanks

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former_member1318783
Participant
0 Kudos

create return sales order in va01 -order type RE

after that do return delivery,...here the stock will be stored in returns storage location.After that use t-code mb1b with movement type 453 to move the material to the original storage location.

after that credit note will be raised for customer to pay the amount back.

Pls reward points if useful

rgds,

cherukuri