Bank Reconciliation

[Former Member]

Hi,

My user is trying ro reconcile a bank statement but when she hits the reconcile button the following error message is displayed.

"Bank Pages Add-on is not availablefor a house bank account when bank statement processing is enabled" (3542-11)

Any help much appreciated.

Regards Martin

[K_Pauquet · Accepted solution]

Hi Martin,

it appears that there is BSP activated in the database.

Please check if the box 'Install bank statement processing' is ticked under Administration -> System Initialisation -> Company Details -> Basic Initialisation tab.

Please log a support ticket to get this tick removed.

All the best,

Kerstin