The User Assistance team for SAP Business One has been busy finding the most innovative and convenient ways for you to give us your feedback on our documentation and receive answers to your questions. It’s our priority to make sure that you find the information that you need, delivered in the format that you prefer.
Here are 3 ways that you can give us your feedback or ask questions about our documentation for SAP Business One, Web client. Whether you only have a minute to share your feedback, or you are ready to start a dialog, all feedback is valuable and can help us tailor the content to customer needs.
Your valuable feedback and collaboration can help us boost the quality of our documentation. By implementing changes that address the gaps and actual issues that you have identified, we can provide better documentation that contributes to faster problem resolution and improved software usability.
We are looking forward to your feedback!
Here are 3 ways that you can give us your feedback or ask questions about our documentation for SAP Business One, Web client. Whether you only have a minute to share your feedback, or you are ready to start a dialog, all feedback is valuable and can help us tailor the content to customer needs.
- Can’t find what you needed in a topic but you don’t have time for more than one click? We’ve got you covered. Answer the “Was this page helpful?” rating on SAP Help Portal.
- Identified a problem in a topic or have a suggestion on how we can improve? Need an answer to your question? Log in to SAP Help Portal and choose the Feedback button to start a conversation with our technical authors. The new feedback feature offers a rich text editor for commenting that supports screenshots and hyperlinks. To provide transparency about the processing status of your feedback, our authors will assign various statuses to the comments as they proceed through the workflow. You’ll receive an automatic email notification each time your comment is responded to. Once you are satisfied with the reply or documentation updates, you can change the status to Answered.
- Dissatisfied with scrolling through long text to find what you need? Or rather would you appreciate more context and detail? What about images and examples? If you'd like to share your opinion, sign up to participate in a research project testing different documentation prototypes. This will take the form of an online session for 60–90 minutes. For more information, please contact jane.orihel@sap.com.
Your valuable feedback and collaboration can help us boost the quality of our documentation. By implementing changes that address the gaps and actual issues that you have identified, we can provide better documentation that contributes to faster problem resolution and improved software usability.
We are looking forward to your feedback!
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