Ticket still in edit mode after Save triggered by action C4C

[tzalamans]

Hi everyone,

I have an issue where the Ticket stays in edit mode after a save gets triggered by a button press.

Button event in Cloud Application Studio:

Any ideas on how to solve this?

Thanks,

Tomass

[tzalamans]

Added screenshots

[former_member226 · Accepted solution]

HI,

It happens when you have data fields of EC are marked with "Relevant for Work Protect" as true

Pls refer: https://userapps.support.sap.com/sap/support/knowledge/en/2713954 for details about how to fix it.