issue with the communication between sap pi 7.4 and SAP Cloud for Customer using soap control

[Former Member]

Dear Experts: We are trying to migrate clients, products, prices and other interfaces from ERP to C4C through PI and SOAP channels have an error, please view the attached images.

It is generating an HTTP 500 internal server error while consuming the services.
This has been presented since the release update.

We are not being able to carry out the project's own activities with regard to replicas to be able to go live
regards

The error that we reporte include the interfaces betweeen customers and products. We beleave thats is general problen un input intefases in c4c.

SOAP channels display error on server-side C4C services

[former_member5611 · Accepted solution]

Dear Gabriela,

As far as I know there were some movements regarding tenants from one cluster to an other.

In this case need to perform a DNS overriding in tho hosts file and allow the new webdispatcher IP in your firewall for outbound scenarios.

But it is rather a C4C topic from this point, maybe one C4C expert can confirm this.

Best regards,
Bence