How to trigger action in preceding doc based on succeeding doc status?

[former_member186887]

Dear Experts,

Please guide me how to configure the scenario explained below.

Task is a follow up document from Service Request.  When the task status is set to closed, system has to trigger a mail to employee responsible of Service Request(preceding document).

How to trigger a mail to employee responsible of preceding document based on the status of succeeding document?

Regards,

Maddy

[Former Member · Accepted solution]

Hi Maddy,

You can always implement the Action BADI on status change for task ( succeeding document ) & within EXECUTE method you can write the code to read the employee responsible of preceding document & mail .

Regards,

Ravi