C4C How can i change the set up of the Name field of a contactperson?

[mjveerhuis1]

Hi,

I want to change the components and the order of the components of the contact persons name in different areas.

I want for example to add the Brith Name, Prefix, remove MiddleName, change the order or make it more consistent in the different areas. Of course I would like to do this business role specific.

Currently: Contactperson list - [LastName, FirstName]

Currently: Contact person details - The Name field displays [FirstName, Name, MiddleName]

Currently: Contact person details - Pop up - Firstname, LastName, Academic title, MiddleName, Deviating Full

Name. These fields are shown when you hoover in the contact person details on the name field.

I tried the lay out tools available, but no luck.

How did you manage this? Or can't this be done using the standard tools?

I did change the name notation in configuration - business partner general - , but this only seems to impact the name notation on the contact details screen

Kr.

MJ

[former_member261131 · Accepted solution]

Hi MJ,

please see https://answers.sap.com/questions/12681248/change-the-contact-name-format.html:

• 2776654 - The Contacts view displays the names as 'Name Surname' but the Account Team view displays them as 'Surname, Name'
• 2696095 - The Naming Format of an Employee is Not Same in All Views (OWL view versus TI view)
• 2734352 - Some Employee's Names are displayed as 'Name Surname' and others as 'Surname Name'

This might also be interesting for you:

2824344 - Remove Academic Title field from Contact Name

You can open the KBAs by searching for them via Browser.

It is correct, that the naming format is maintained via the Business Configuration work centre > General Business Partners > Maintain Name Formats. The configuration goes by country.

Currently we don't have the function available to make the name formatting specific to a business role.

We would therefore like to kindly ask you to post this new request on our influence page: click the user icon at the top of the screen and choose 'Share Your Ideas' / https://influence.sap.com/SAPCloudforCustomer .

Please note that it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release.

Best regards,

Vivien