App "add custom fields in segmentation" does not show new custom fields

[vervinckt_joyca]

Dear,

Has anyone of you experienced (and solved) the following perhaps?

I use the app "custom fields and logic" to create a couple of custom fields,

Then I use the app "add custom fields in segmentation" to make these new fields visible on my segmentation object.

Then I use "custom fields and logic" again and create some extra custom fields, (and publish them of course).

But then in "add custom fields in segmentation" these new fields to not appear in the list!

When I use "Add" in the left column and make another assignment of my business context to my segmentation object, then the new fields DO appear! But, I cannot save it then because of error "Business Context Marketing: Interaction Contact is already assigned to Segmentation Object xxx"

Supporting screenshots:

In my existing assignment I only see 4 custom fields:

When I create a NEW assignment (same business context ans same segmentation object), I see all the new custom fields. But cannot save because this combination already exists... I cannot delete the previous assignment either...

[vervinckt_joyca · Accepted solution]

Hi,

I got a reply now that sais to implement SAP Note 2510404. I implemented it including the prerequisite note 2435769.

This prerequisite note has a manual step in transaction BOBF which results in deleting an assignement of a Business Context to a Segmentation object in the "add custom fields in segmentation" app;

However when re-adding the same combination I first do see my new custom fields, but after saving I don't see them anymore again.

So ticket is sent back, I'll keep you posted when I get another answer.

Kr,

Joyca

(edit)

I meanwhile got another reply; and indeed my issue is solved now:

Once the assignment is done, sometimes it takes upto three minutes for a custom field to appear in the assigned list.

...

Note: Additionally if regeneration fails, through every one hour sync field will appear after one hour time.