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FM to read CSN short text and Date of its creation

Former Member

‎08-27-2009 9:39 AM

0 Kudos

Hello Experts,

I need an function module that takes CSN number as input and returns the short text and date of creation of the CSN. If you know of any such function module then please let me know.

Thanks in advance

Regards,

Prafful

2 REPLIES 2

Former Member

‎08-27-2009 9:50 AM

0 Kudos

Hi,

use this FM....

BAPI_CUSTOMER_GETDETAIL

Regards,

Siddarth

Former Member
In response to Former Member

‎08-27-2009 9:55 AM

0 Kudos

CSN = Customer Support Number. It is the ticket that is raised by the customer with prio Very High/ High / Medium / Low

Edited by: Prafful Agarwal on Aug 27, 2009 11:35 AM