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Error Downloading Crystal Converter

former_member202778
Participant
0 Kudos

I am unable to download crystal converter...

I am getting the following error

Unfortunately we have trouble completing your download request. Please contact sdn@sap.com for further support.

Kindly please assist me with this asap.

Thank You.

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JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

You must wait 48 hrs before re-trying the download.  If, after 48 hrs, the issue persists, contact SCN support (sapnetwork@sap.com) and include in your eMail the following:

  • I waited 48 hrs before trying the download again
  • Here is the name and URL of the download: [NAME] [URL]
  • Here is the support ticket ID of my previous support request: #######

Another option is to try and download from another computer and different user account, such as a colleague sitting close by.

Jason