Error creating request on CUP

[Former Member]

Dear All,

I am trying to create a new account request on CUP and I am getting the message "Error creating request", without any other help or info.

I checked the log and that's what I got:

Unknown Errorcom.virsa.cc.comp.wdp.IPublicBackendAccessInterface$IAuthForUserInputElement.wdGetObject(IPublicBackendAccessInterface.java)

com.sap.tc.webdynpro.progmodel.context.NodeElement.getAttributeAsText(NodeElement.java:888)

com.virsa.cc.comp.BackendAccessInterface.execBAPI(BackendAccessInter... [see details]

And the details are:

Unknown Errorcom.virsa.cc.comp.wdp.IPublicBackendAccessInterface$IAuthForUserInputElement.wdGetObject(IPublicBackendAccessInterface.java)

com.sap.tc.webdynpro.progmodel.context.NodeElement.getAttributeAsText(NodeElement.java:888)

com.virsa.cc.comp.BackendAccessInterface.execBAPI(BackendAccessInterface.java:401)

com.virsa.cc.comp.BackendAccessInterface.executeBAPI(BackendAccessInterface.java:302)

com.virsa.cc.comp.wdp.InternalBackendAccessInterface.executeBAPI(InternalBackendAccessInterface.java:4227)

com.virsa.cc.comp.BackendAccessInterface.getObjPermAuth(BackendAccessInterface.java:623)

com.virsa.cc.comp.wdp.InternalBackendAccessInterface.getObjPermAuth(InternalBackendAccessInterface.java:4271)

com.virsa.cc.comp.wdp.InternalBackendAccessInterface$External.getObjPermAuth(InternalBackendAccessInterface.java:4740)

com.virsa.cc.dataextractor.bo.DataExtractorSAP.getObjPermissions(DataExtractorSAP.java:307)

com.virsa.cc.dataextractor.bo.DataExtractorSAP.getObjPermissions(DataExtractorSAP.java:263)

com.virsa.cc.xsys.meng.MatchingEngine.getObjPermissions(MatchingEngine.java:987)

com.virsa.cc.xsys.meng.MatchingEngine.matchPrmRisks(MatchingEngine.java:466)

com.virsa.cc.xsys.riskanalysis.AnalysisEngine.performActPermAnalysis(AnalysisEngine.java:1536)

com.virsa.cc.xsys.riskanalysis.AnalysisEngine.riskAnalysis(AnalysisEngine.java:315)

com.virsa.cc.xsys.riskanalysis.AnalysisEngine.riskAnalysis(AnalysisEngine.java:244)

com.virsa.cc.xsys.bg.BgJob.runJob(BgJob.java:566)

com.virsa.cc.xsys.bg.BgJob.run(BgJob.java:362)

com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.scheduleJob(AnalysisDaemonBgJob.java:334)

com.virsa.cc.xsys.riskanalysis.AnalysisDaemonBgJob.start(AnalysisDaemonBgJob.java:86)

com.virsa.cc.comp.BgJobInvokerView.wdDoModifyView(BgJobInvokerView.java:444)

com.virsa.cc.comp.wdp.InternalBgJobInvokerView.wdDoModifyView(InternalBgJobInvokerView.java:1236)

com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doModifyView(DelegatingView.java:78)

com.sap.tc.webdynpro.progmodel.view.View.modifyView(View.java:337)

com.sap.tc.webdynpro.clientserver.cal.ClientComponent.doModifyView(ClientComponent.java:481)

com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doModifyView(WindowPhaseModel.java:551)

com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:148)

com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)

com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)

com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:333)

com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:741)

com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:694)

com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:253)

com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:149)

com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)

com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:46)

javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

java.security.AccessController.doPrivileged(Native Method)

com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Could you guys help me out on identifying the problem?

Thks!

[Former Member · Accepted solution]

I changed to 5.3 Webservice and now I receive the following message:

Risk analysis failed: Exception in getting the results from the web service : Service call exception; nested exception is: java.net.SocketTimeoutException: Read timed out

[Former Member · Accepted solution]

It seems the user may have lots of violations. Can you paste the logs here? Also, run the simulation for the same user and roles in RAR and check the number of violations.

Alpesh