Worklist updating confirmation

[hector_vazquez]

Hi All masters:

I hope you´re doing well. I just want to confirm a the following requirement and statement. Thanks in  advance.

When your working in the worklist, once you already applied credits, payments etc. The item balance is updated and in you did apply a payment this appears in the payments tab.

But when you get back to the first screen where we can see the total balance amount for all the customer in the work list. These amounts do not updated until the programs FDM_COLL_SEND_ITEMS and   UDM_GEN_WORKLIST"  are running.

As we know these ones can be executing on line or in background. The client is asking that these programs should be updating automatically without a job, because they have to treat the worklist more than once during the day. And they need to get the customer balance updated. I have argued them that is a process matter. After all this. I just want to confirm that programs run only if you program the job or on line. Is this ok?

I hope to have been clear in my explanation.

I appreciate your attention in advance.

Best regards

Hector Vazquez

[Former Member]

Hector

You are correct - the process receivables screen is real time, and can be refreshed whilst processing.

However the worklist totals come from the data transfer programs and the worklist create program.

The frequency of the data being transferred from AR and the worklist creation is a "process" decision and one clients have different views on.