we are facing some strange system behaviour - the system (ECC 6.00) is sending out SDS at anniversaries of the first shipping.
Eg.: customer XYZ received a SDS 123 in version 1.0 in language EN with the first order on 01.01.2012. Although it is still the exact same combination, the CHECK functions is assigned and the customer received several orders for the same combination during the year (and NO SDS was shipped) the customer received a SDS on the 01.01.2013.
We currently checked the following parameters:
- CHECK function in place --> yes
- SDS report shipping orders set to historical to early --> they remain for 2 days in status completed due to env. parameter
- SDS report shipping orders get deleted --> should not be the case
- DRAW and DRAO entries get deleted --> due to limited space both tables get deleted, but this should not affect the report shipping
Has anybody already faced such a system bevaviour? Any information is highly appriciated.
Thank you in advance!