alerts via business work place

[Former Member]

Kindly inform if for raising alerts for rule sets, we need to use SAP Inbox what are the config we need to do

[former_member186607 · Accepted solution]

Hi Indraneel,

in your rule set you can use the standard activity function ALERT_CREATE to trigger alerts through the alert framework. Please check the activity documentation for further information. There are some customizing activities to define e.g. the contents and the recipients of the alerts:

SPRO -> Event Management -> Reactions to Event Messages -> Define Alert Framework Connection . Please also check the documentation of these customizing activities.

Cheers, Daniel

[Former Member · Accepted solution]

hI,

tHX for the response.

But I am wondering what is the difference in configuration for raising alerts in lotus notes and raising alerts in business workplace.

[former_member190756 · Accepted solution]

There are two activities:

One for the alert framework with that you can send e.g. emails, sms and create entries in the alert inbox.

The second one is for starting a Workflow either in the EM system or which makes more sense in a different system/ERP, TM etc.). With this activity you can start any existing workflow. More information is available in the activity documentation.

Best regards,

Steffen

[Former Member · Accepted solution]

One quick question-

ALERT_CREATE is the activity function we need to use in rule sets.Does this mean that even if the alerts are required to be implemented with business work place, we use the same activity function"ALERT_CREATE" or is it something different we have to use.

[former_member190756 · Accepted solution]

There is an activity function WORKFLOW_START with that you can start a workflow. If you you want to to create alerts(i assume you mean entries in transaction SBWP-Workplace) using the workflow functionality you need this activity.

Best regards,
Steffen

[former_member193027 · Accepted solution]

Does that mean that if we want to raise alerts in business workplace ( tcode-SWBP) wealways need to use workflow or can we set i up w/o using workflow functionality?

[former_member190756 · Accepted solution]

If you want to use a standard activity yes. I'm not so familiar with SWBP maybe there are other interfaces but then you would have to write your own activity.

Best regards,

Steffen