I am facing one typical issue while trying a post a message to SAP under http://service.sap.com/message, where i am able to see our company name and number against customer section, product i kept it as * value.
Now against Installation, i have 4 installation numbers. But unfortunately i am able to see only one installation (which i don't want for now) and the rest i am not able to find in drop down. So obviously i am not able to raise OSS message to SAP against invisible installation number.
I have raised so many messages to SAP and i don't have any issue with accessing S - user ID, it has got full access. And i am able to see my System ID's in http://service.sap.com/access-support where i have opened connection to SAP in last month itself.
Request some one please shed some light on this to find Installation number agaist customer.
(Tried to raise this message under SMP space, but it seems it was not ready to post any new discussions)