Error: Cannot connect to SAP Business One Integration Service

[Former Member]

Hi all

A client is having issue with getting his dashboards to work:

He gets the following error when he logs in

Cannot connect to SAP Business One Integration Service.

Proceed as follows:

1. In the Microsoft "Services" window, ensure that this service has been
   started.
2. Log off from the application; then log on and try again.

He has reinstalled Business one, but still gets that error.
I read on another thread: http://scn.sap.com/thread/2137828, that is was resolved but the SAP support centre.

Do i have to log a message with SAP support to get this resolved?

Thank you

Jerusha

I have tried what they say but still it doesn’t work, I have
also uninstalled the B1i Integration and reinstalled it.

It used to work before, don’t know what ive done.

This is also for all my databases not just one, any
suggestions?

[Former Member]

Hi,

Please make sure that your firewall and antivirus is off or otherwise please add exceptions to your firewall for SAP.

Close all your SBO clients session. Then go to start-> services.msc on server machine and restart SAP services in following order:

1) SBO SLD Service

2) SBO License Service

3) SBO Integration Service

Now restart gain SBO client and you will not find this issue again.

Thanks

[former_member198649]

Dear Fahad,

I tried your method step by step and one time only it works. But after that no luck all the time after restart my machine. is there any logical solution for this problem.

Regards,

Tariq Hasan Syed

[Former Member]

Please make sure that your firewall and antivirus is off or otherwise please add exceptions to your firewall for SAP.

[former_member198649]

hi lala,

Which SAP version do you use??? the same problem i receive in version 9.1 PL5.

[Former Member]

Hi,

Your System in the SLD connect correctly?

Regards,

Dave!!

[Former Member]

Hi Rahul

  1)   Go to Run command

  2)  Type services.msc and click ok

  3)   In services Right click on SAP Business one Integration Service a menu bar will appear. select properties menu , go to general tab, change the start up type as  automatic & click apply & then OK button

4) Again right click on the SAP Business one Integration Service & click start ..Now your Integration Service will gets started & u can use this Service

Regards,

K.Ramasamy

ramasamy.july12@gmail.com

[Former Member]

Hello I am also facing same issue kindly guide in some simple steps..

Regards

-Rahul Shah

[Former Member]

Hi Jerusha.....

Please search Troubleshoot guide of Integration Component for SAP Business One online. This may help you to resolve the issue......

Regards,
Rahul

[jitin_chawla]

Hi,

Did you get a chance to look at Note No. :1576045 ? Is the issue similar to one you reported.

Kind Regards,

Jitin

SAP Business One Forum Team