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author's profile photo Former Member
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blacklist for e-mail campaigns

I would like to build a "blacklist" that includes business partners who do not want to get contacted via e-mail when I send out a marketing campaign.

Does anyone know how I can do that without inactivating or blocking this business partner at all. I just want to block him for marketing campaigns.

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  • author's profile photo Former Member
    Former Member
    Posted on Feb 10, 2012 at 07:52 AM

    Hi,

    you could determine which BPs do not want to be contacted through some records associated to the BP master data (e.g. through marketing permission standard data, see http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/ae/41f03860a64e23bd519b913d61e77e/frameset.htm ). Then, when you create your target groups for your campaign in segmentation, you should exclude those BPs from your target groups, in order to avoid contacting them.

    I hope this helps,

    Laura.

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