KM Component Error

[Former Member]

Hi,

I installed the EP6SP9 & TREX also. But when I am trying accessing the KM content (Documents, News ...etc) it is giving an error, even when submitting some words in the <b>search</b> inputfiled for documents search, it is getting the same error.

<i>System Error

An exception occurred during the program execution. Below you will find technical information pertaining to this exception that you might want to forward to your system administrator.

Exception Class

Exception Message

Call Stack com.sapportals.wcm.WcmException: Customizing Controller Parameters are null. Please check Default Profile.

at com.sapportals.wcm.repository.service.layout.cm.customizing.CustomizingController.getInstance(CustomizingController.java:145)

at sun.reflect.GeneratedMethodAccessor323.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sapportals.wcm.repository.service.layout.customizing.CustomizingControllerFactory.createCustomizingController(CustomizingControllerFactory.java:141)

at com.sapportals.wcm.repository.service.layout.customizing.CustomizingControllerFactory.getCustomizingController(CustomizingControllerFactory.java:30)

at com.sapportals.wcm.rendering.layout.LayoutControllerFactory.getLC(LayoutControllerFactory.java:198)

at com.sapportals.wcm.rendering.layout.LayoutControllerFactory.getLayoutController(LayoutControllerFactory.java:164)

at com.sapportals.wcm.rendering.control.cm.WdfProxy.createLayoutController(WdfProxy.java:1985)

at com.sapportals.wcm.rendering.control.cm.WdfProxy.prepareNestedControls(WdfProxy.java:1372)

at com.sapportals.wcm.rendering.control.cm.WdfProxy.createNestedControls(WdfProxy.java:1268)

at com.sapportals.wdf.stack.Control.create(Control.java:291)

at com.sapportals.wcm.rendering.control.cm.WdfProxy.create(WdfProxy.java:1339)

at com.sapportals.wdf.stack.Pane.createControls(Pane.java:464)

at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:479)

at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)

at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:479)

at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)

at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:479)

at com.sapportals.wdf.stack.Pane.createControls(Pane.java:458)

at com.sapportals.wdf.stack.PaneStack.createControls(PaneStack.java:479)

at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:268)

at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:659)

at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:32)

at com.sapportals.htmlb.Container.preRender(Container.java:118)

at com.sapportals.htmlb.Container.preRender(Container.java:118)

at com.sapportals.htmlb.Container.preRender(Container.java:118)

at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:934)

at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)

at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:62)

at com.sapportals.htmlb.page.PageProcessorServlet.doGet(PageProcessorServlet.java:29)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.wcm.app.servlet.WcmHtmlbBaseServlet.service(WcmHtmlbBaseServlet.java:100)

at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:313)

at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:232)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:153)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:385)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:263)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:340)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:318)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:821)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:239)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:147)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)

at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:94)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:162)</i>

Can anybody please help.

Thanks in advance

Srinivas S

[KarstenH]

Hello Srinivasa,

from a quick scan of the message it seems to be a rendering error rather than a TREX error. But I am not sure. You may need to log a support message to SAP.

Before you do that, check the SDN postings by user "Jochen Goenninger" they contain the most common configuration errors in EP-KM to TREX communication.

Regards, Karsten