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Upgrade from CRM 5.0 to CRM 7.0 > MY Worklist > Worklist

Posted on Aug 19, 2010 at 05:52 PM 13 Views

Hello,

we're upgrading from CRM 5.0 Interaction Center to CRM 7.0. The client is using MYWORKLIST in CRM 5.0. In CRM 7.0 I found

following three options for Worklist in Navigational Bar:

CH-WORKLST

CT-WORKLST

ICM-WRKLST

Please let me know which one is closer to MY_WORKLIST.

Thanks,

Saeed

Edited by: Saeed Ahmad on Aug 19, 2010 7:52 PM

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  • author's profile photo Amar Kathi
    Amar Kathi
    Posted on Aug 20, 2010 at 09:26 AM
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    CT-WORKLST would be apt.

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