Error on installation (Crystal Reports 2008 and Windows 7)

[Former Member]

Hello,

I'm trying to install Crystal Reports 2008 on a Windows 7 laptop. Receiving Error 1904, Module C:\PROGRAM FILES\BUSINESS OBJECTS\BUSINESSOBJECTS ENTERPRISE 12.0\win32_x86\ReportConvTool.dll failed to register. This seems like a premissions error, but I have full admin rights on this system.

We are starting training next week and I need to get the software installed.

Any help you can provide would be great!

Thanks!

[Former Member · Accepted solution]

Crystal Reports 2008 and Windows 7 are not happy bedmates. Do a search on them and you will find additional information, including service packs.

[Former Member · Accepted solution]

I have been looking and found the exact error above.

So 2 of us have it but as yet there is not a fix.

I understand that SP3 will help, but my problem at this second is I can not get the productr toload for the first time.

Thus I do not think I can apply SP3.

Or (which is possilbe) am I wrong

I will give it a go

Thanks

Edited by: Julian Gadd on Sep 21, 2010 6:34 PM

Edited by: Julian Gadd on Sep 21, 2010 6:34 PM

[Former Member · Accepted solution]

I gave you the link to the SP3 "full build". This is a full install not an upgrade to a service pack.

Give it a go and let me know how if it works.

Good Luck!

[vitaly_izmaylov · Accepted solution]

According to Supported Platform documentation, starting from Crystal Reports 2008 Service Pack 3, Windows 7 supported for All 32-bit and 64-bit Editions

[vitaly_izmaylov]

Usually the problem caused by Data Execution Prevention. Here is what you can try:

1. Click Start

2. Right click Computer Name

3. Select Properties

4. Click Advanced System Settings

5. Go to Advanced Tab

6. Click Settings in Performance section

7. Select Data Execution Prevention Tab

8. Check Turn On DEP for essential Windows Programs and services only

[Former Member]

I have followed the instructions and my lap top is set up exectly as you suggest.

I am still getting the same error and can not load Crystal Reports on to my Windows 7 Dell M4500 Laptop

The exact error is:

Error 1904, Module C:\PROGRAM FILES\BUSINESS OBJECTS\BUSINESSOBJECTS ENTERPRISE 12.0\win32_x86\ReportConvTool.dll failed to register.

HRESULT -2147024769

Contact your support personnel

please can you help?

[Former Member]

I had this same exact issues with CR 2008 SP0, SP1, SP2.. The only thing that worked was installing SP3. Here is the SP3 download.

https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip

Download and install.

Good Luck!

[Former Member]

Thank you.

Crystal Reports is now running on my Windows 7 Laptop