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Former Member

Terminate Action in CUP not working

Hi All,

We have configured HR triggers in GRC CUP. The new hire and transfer rule work as expected. However, the terminate rule does not deactivate the records in the backend system. The process log does not have a record for the terminate action.

Any ideas on how to troubleshoot this problem?



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    Former Member
    Jul 21, 2010 at 06:05 PM


    What do you mean by deactivating records? CUP only has actions for create account, change account, lock, unlock and delete account. So if you are doing any of the above actions, CUP should be able to perform the action in the backend system.



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    • Former Member Former Member

      When the HR functional team TERMINATE the user check if he is changing the date to a ( predate )

      make sure to have this date after install date of your SAP GRC 5.3

      Like for example if he terminates( dont remember correctly ), somewhere at the bottom they have to fill in date ( PA40/PA30)