ESS/MSS Leave Approval Error in Portal

[Former Member]

Hi Experts,

When end user trying to acess Leave Requst, then user is facing the below problem...

we are mainting each every settings in EP side & R/3 side such as Infotypes, user id , roles, groups

Critical Error

A critical error has occured. processing of the service was terminated. unsaved data has been lost.

Index:0, Size:0

Java.lang.IndexOutOfBoundsException: Index:0, Size:0

plz give me suggestions for this issue

Regards,

VENU

[Former Member]

Hi Venu,

I have faced the same issue. This happens when the user has no proper authorisation to access the ESS/MSS links. Check weather the user has a valid user id and passowrd on the R/3 side.

Hope this helps.

Thanks,

Prisford Pereira.

[Former Member]

Hi Venu,

This is due to missing setting in backend.

Regards,

Jigar Oza

[Former Member]

Hi Venu,

Do all users are facing this issue or a specific user is facing this issue.

If all are facing then ;

Please check if the Pernr used

has correct information like It0105 etc, also the rules are

correctly defined.

For the Employee, First of all check the Period Work Schedule also

the Quotas of the pernr needs to maintained in 2006, Please do

this customisation and it should solve the issue.

Maintain the absence quota in the IT2006 and then try once.

Also make sure that the Settings in Webmo and PTARQ etc all is done

The pernr belongs to the a Rule and have absences defined for him.

verify using PTARQ!

Regards

Poonam

[Former Member]

Hi Poonam,

This issue is facing some users only...

can you give which settings is required at back end...

plz give me exact& all setting...

Regards,

VENU

[Former Member]

Hi Venu,

Are you a core portal person ? IF yes take help from any of you HR functional person and set following things for those users who are facing issue:

Check the pernr corresponding to the users facing issue , whether Infotype IT105 , IT2006 is maintained for them.

Maintain the absence quota in IT2006 for the user's pernr.

The person who has done the leave & absence configiration should be knowing the Rule set for those PERNR. So ask them to check thos rules too.

Regards

Poonam