Sol. Man. dump STORAGE_PARAMETERS_WRONG_SET

[Former Member]

Sol. Man. dump STORAGE_PARAMETERS_WRONG_SET

Hi experts,

We are facing the following problem in our SM system - SM 7.0 with EhP1 SPS 06. When certain transactions are started a short dump is generated with error text STORAGE_PARAMETERS_WRONG_SET. This is a part of the dump text:

What happened?
    The current program had to be terminated because of an error when installing the R/3 System.
    The program had already requested 1 382 466 704 bytes from the operating system with 'malloc' when the operating system reported after a further memory request that there was no more memory space available.
Error analysis
    When the program was running, it was established that more memory was needed than the operating system is able safely to provide. To avoid a system crash, you must prevent this situation from occurring.
    Last error logged in SAP kernel
    Component............ "EM"
    Place................ "SAP-Server ... on host ... (wp 3)"
    Version.............. 37
    Error code........... 7
    Error text........... "Warning: EM-Memory exhausted: Workprocess gets PRIV "
    Description.......... " "
    System call.......... " "
    Module............... "emxx.c"
    Line................. 1897
    The error reported by the operating system is:
    Error number..... " "
    Error text....... " "
System environment
    SAP-Release 701
    Operating system..... "Windows NT"
    Release.............. "5.2"
    Hardware type........ "2x Intel 80686"
    Character length.... 8 Bits
    Pointer length....... 32 Bits
    Work process number.. 0
    Shortdump setting.... "full"
    Database type..... "ADABAS D"
    Char.set.... "English_United State"
    SAP kernel....... 701
    created (date)... "May 16 2010 22:55:15"
    create on........ "NT 5.2 3790 Service Pack 2 x86 MS VC++ 14.00"
    Database version. "SQLDBC 7.6.0.035 CL 139084 "
    Patch level. 93
    Patch text.. " "
    Database............. "MaxDB 7.6, MaxDB 7.7, MaxDB 7.8"
    SAP database version. 701
    Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2, Windows
     NT 6.0, Windows NT 6.1"
    Memory consumption
    Roll.... 2609360
    EM...... 382578336
    Heap.... 1382466704
    Page.... 57344
    MM Used. 1708544512
    MM Free. 54755528

Edited by: Petar Yordanov on May 28, 2010 11:47 AM

[Former Member]

The only way to fix the problem is migrating to a 64-bit system as 32-bit system cannot address as much memory as needed to some of the transactions/reports.

[Paul_Babier]

Hello Petar.

Can you please review and apply the following notes:

88416 Zero administration memory management as of 4.0A/ Windows

110172 Windows: Transactions with large storage requirements

After the changes to the profile, please restart the instance for the

new setting to take effect.

This should resolve this short dump.

Regards,

Paul

[Former Member]

Hello Paul,

Thanks for the suggestions!

The first SAP note 8... is already implemented (all parameters in the profile are set according it).

The second one 11... is applicable to other versions of Windows Server 2003 (Enterprise or Datacenter - /PAE parameter in boot.ini) - our OS is 32-bit Windows Server 2003 Standard Edition, and we have already set the /3GB parameter in boot.ini.

The problem still persists.

Best regards,

Petar

[Former Member]

The system is installed on OS Windows Server 2003 SE 32-bit with 3 GB RAM and MaxDB 7.6.00.035. 9 GB are reserved for the pagefile.

We have set the /3GB parameter in boot.ini too.

Is there anything we can do to solve the problem, except the migration to 64-bit system?

Best regards and many thanks,

Peter

[Former Member]

These are some of the profile parameters of the system:

Parameter Name                     System Default Value  System Default Value(Unsubst. Form)  User-Defined Value
EM/TOTAL_SIZE_MB                   262144                262144
PHYS_MEMSIZE                       3071                  3071                                 2048
abap/NTfmode                       t                     t
abap/aab_log_field_size_limit      1024                  1024
abap/atrasizequota                 30000                 30000
abap/buffersize                    300000                300000
abap/cache_area                    1000000               1000000
abap/heap_area_dia                 2000000000            2000000000
abap/heap_area_nondia              2000000000            2000000000
abap/heap_area_total               2000000000            2000000000
abap/heaplimit                     40000000              40000000
abap/programs                      100                   100
abap/pxa                           shared                shared
abap/pxaclients                    32                    32
abap/restricted_dset_open          yes                   yes
abap/rsyntextln                    180000                180000
abap/rtm_high_water                1038336               1038336
abap/rtm_memory1_size              25000                 25000
abap/rtm_memory2_size              25000                 25000
abap/rtm_memory3_entries           1000                  1000
abap/set_textenv/ignore_errors     0                     0
abap/set_textenv/skip_all          0                     0
abap/shared_objects_size_MB        20                    20
abap/slin_intcheck                 off                   off
abap/string_sharing                on                    on
abap/super                         open                  open
abap/swap_reserve                  20000000              20000000
abap/table_sharing                 on                    on
abap/timeout                       512                   512
abap/unicode_check                 off                   off
abap/use_max_bcd                   0                     0
abap/use_mm                        1                     1
abap/use_paging                    0                     0
abap/warn2error_release            700                   700
em/address_space_MB                512                   512
em/as4/max_free_list               -1                    -1
em/blocksize_KB                    1024                  1024
em/execute_protection              TRUE                  TRUE
em/global_area_MB                  128                   128
em/initial_size_MB                 2048                  2048
em/max_dump_lines                  6291456               6291456
em/max_size_MB                     20000                 20000
ztta/cua_area                      250000                250000
ztta/diag_area                     250000                250000
ztta/dynpro_area                   800000                800000
ztta/hold_data_area                2000                  2000
ztta/max_memreq_MB                 250                   250
ztta/parameter_area                16000                 16000
ztta/roll_area                     2000000               2000000                              3000000
ztta/roll_extension                2000000000            2000000000
ztta/roll_extension_dia            2000000000            $(ztta/roll_extension)               2000000000
ztta/roll_extension_nondia         2000000000            $(ztta/roll_extension)               2000000000
ztta/roll_first                    1                     1
ztta/short_area                    1600000               1600000