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Former Member
Feb 09, 2010 at 06:25 AM

SAPStartsrv service failing - Unable to open trace file sapstartsrv.log.


Hi All,

I have an issue with wedispatcher service being started. When the service is being started, it comes with the following error message

"Unable to open trace file sapstartsrv.log. (Error 13 EACCES*: Permission denied OR: The data is invalid.) [ntservsserver.cpp 2218]"

The permissions of the folders have been checked thouroughly at every directory level E:\usr\sap\WDX\W02\work.

Being a domain installation, the permissions for SAP_WDX_LOCALADMIN and SAP_LOCALADMIN are given Full control to folders. All the permissions were checked hirearcheally.

When I start the sapservice, where the executable path is "E:\usr\sap\WDX\SYS\exe\nuc\NTAMD64\sapstartsrv.exe" pf="E:\usr\sap\WDX\SYS\profile\START_W02_DRIWDDEV"

The service fails with the error message shown above. The other interesting thing noticed was,

1.The file sapstartsrv.log file was deleted, it could not create a new file

2.When manually created the sapstartsrv.log timestamp was changed.

I would appreciate your insigt, why with proper profiles and permissionsl, the service is failing.