Print Preview Error

[former_member206437]

Hi Experts

I am facing a problem some times when i am clicking Priint preview the Error is " Internal Error (-101) occured [ msg 131-183].

Actually this problem occurs when Printer is not connected or Printer Config. is corrupted...

But i am was taking print outs form the system regularly but some times its happening and now its giving continously more than 7 hrs. so we are getting frustration due to this error so what will be the cause.

Giri

[Former Member · Accepted solution]

Go Global is not an official supported remote connection tool. You would better try other two official ways. I recommend Terminal Server since it is cost effective.

[former_member187989]

hi giridharan,

Check SAP B1 Setup and Sizing guide for citrix technical configurations.

Increase RAM speed in citrix server & also increase internet bandwidth if possible,

Hope this may solve your problem.

Jeyakanthan

[former_member206437]

Hi Jeyakanthan A

we are using Go Global in that we are facing problem, for testing purpose we tried Citrix it is working so wat will be the problem...in Go Global

Giri

[Former Member]

Hii Giri

please check note no 851046

Rizz

[Former Member]

If you have problem with connection to printer from time to time, you would better install a PDF writer to get rid of this error.

Thanks,

Gordon

[former_member206437]

Hi Gordon

As u said already i am installed PDF writer and i am taking the Print through this only.

Actually i am accesing the server through VPN and GOGlobal. Also i tried directly to server through VNC also. but facing same problem.

Giri

[msundararaja_perumal]

Hi Giri,

Try uninstall,reinstall the printer dirvers in the server.The error will not appear.

[Former Member]

Also make sure you have a default printer defined.