Question about printers

[cornelius_beck]

How to manage printers from the PoS?

Kind regards,

Cornelius

[bikash_bansal · Accepted solution]

Hello,

It is possible to connect printers.
In restaurant mode, you can also connect multiple printers, so that food is printed in kitchen printer and drinks are printed in Bar printer.

In general thermal printers are used with approx 10 CM width. But it is also possible to use A4 print-outs. We have provided default templates for both of these. Basic changes to print-out like changing logo, printing a header or footer text can be done from configuration itself.
Settings -> Hardware -> Receipt

It is also possible to change the default print-templates to add some customer specific changes.
Regarding detailed instructions, about how to configure printers and change print templates, see these overview presentation.

https://partneredge.sap.com/en/library/education/products/cust_mng/scc/implement/e_ep_hardware_insta...

https://partneredge.sap.com/en/library/assets/products/cust_mng/scc/implement/print_templates/tr_p_C...

Hope it helps.
If your question in answered correctly, kindly select the answer as "Right Answer". This helps others to follow and easily locate answers.

Regards,
Bikash Bansal
Product Owner - SAP Customer Checkout