Sales Orders - accepting credit cards

[former_member189206]

In C4C (Sales Cloud), users have the ability to create new sales orders. I'm trying to understand the best way to accept credit card payments for these orders. Is there any standard integrations with the payment gateway/processor? If not, what is the recommended way to handle credit payments securely and in compliance?

[former_member202002]

Soraya,

SAP hasn't yet (unless there has been a recent change I'm unaware of) added any standard functionality, screens, workflows in C4C to allow fo the secure capture of credit card details or the processing of payments with credit cards.

That said, I've worked with a few companies who have enlisted the help of third-party consulting companies (ecenta is one of the third-party consulting companies that comes to mind) to add those components and integration to C4C. Those enhancements to C4C allowed for the secure capture and processing of payments with credit cards leveraging the tokenization and payment gateway services of the company I work for - Paymetric.

I'd be happy to put you in touch with the people I worked with at ecenta and SAP if you'd like.

Regards,

Eric Bushman

ebushman@paymetric.com