e-recruiting:problem while sending email with changed smartform

[Former Member]

Hi,

There are about 21 forms that have been configured in our E rec systems to send out correspondence to the candidates. When the forms are sent out withougt changes the mail is sent out correctly with a pdf attachment in it. Out of the 21 forms 16 of the forms are changed by the recruiters before the mail is sent out. When we try to change the forms using the 'Change form' option on the portal, the form is available in the html editor. Hence the logo on the form becomes a hyperlink. When the correspondence is sent for changed forms the email has the changed form in the body of the message and we no longer have a pdf attachment in it.

The problem here is that the logo turns into a hyperlink hence candidates external to our systems cannot view the logo.

Please advise how can we send changed form as a pdf attachment.

Full marks will be awarded for any clue.

[romanweise · Accepted solution]

Hello,

the old solution for changing letters / correspondences using the html editor has some restrictions in the processing of these changed letters. I think there are some notes to this topic but currently I cannot check this as the service marketplace returns not a siingle note to anything :o(.

You might have to switch from the html based letter change to the change using letter sections to keep your format requirements.

Best Regards

Roman Weise

[Former Member]

The problem is resolved

[Former Member]

Which option did you implement.

Sridhar

[Former Member]

1. Putting LOGO from Private to Public

2. Implementing Enhancement HRCCF_CORR.

[Former Member]

Jaydeep,

thanks for sharing your idea.

I did look at the enhancement spot HRRCF_CORRESPONDENCE and the method MODIFY_HTML.

Was there any tweaking required in CV_LETTER_CONTENT ?

Appreciate for your willingness to share your resolution.

thanks

Sridhar

[Former Member]

Hi Sridhar,

As yu have rightly mentioned that the alternate solution "Letter Section", has limitations.

with limited formatting options. We want to explore if there is a way by which we can send the edited document as PDF to external candidates like- configure print to PDF and send email by some enhancement in the current application.

Thanks

[Former Member]

Hi Jaydeep,

Check this Enhancement spot HRRCF_CORRESPONDENCE.......

See if this suffices your issue......

Regards,

Divya

[Former Member]

Jaideep,

That is correct, seems you have configured eRecruit to use "HTML editor" and with that changed correspondence cannot go as attachments due to the limitation. There are several OSS notes stating the same.

There is alternate solution "Letter Section", using this changed correspondence is sent as attachments. However, there is limitation with this option as well, that is limited formatting options.

You may have to choose "HTML editor" if you need better formatting options or "Letter Section" if you want to send the correspondence as attachments.

Refer to OSS notes 1073200 and 1080924 for more information.

regards

Sridhar