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Former Member

Unable to attach html template to workflow

Hello together,

I want to create a workflow notification to send an email, but I can`t attach html template to the workflow rule. I get the following error:

What can I do to fix this problem?

Thanks and regards Kathrin

fwiea.png (2.7 kB)
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1 Answer

  • Best Answer
    Oct 31, 2016 at 06:29 AM

    Hi Kathrin Bosch

    Open the HTML file,Go to Save As option and change the encoding value from ANSI to UTF-8 and try this again

    Regards

    Logan

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