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Solution Manager Charm: Map Solution ID/ Branch to SMCR Order

Feb 02 at 08:30 AM


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Dear all,

I am creating ZMCR (copy of SMCR) orders via E-Mail Inbound Processing in background. These are requests for changes which should be linked to a Branch of process type SMIM.

I create the ZMCR using class cl_ags_crm_1o_api.

My problem is to link the Solution ID/ Branch (process type SMIM) to that newly created ZMCR Request for change. I think the information could be in structure AIC_RELEASE_CYCL.

This is how the assignment block looks after i created the request for change in background:

This is how it looks if one creates the request for change via Web UI or by changing a "via background" created request for change:

Does some one know how to map/ link the SMIM process type to the ZMCR?

I checked table CRMD_LINK but didn't found a link between the two. And using SE38/ CRM_ORDER_READ i also did not find a entry in the ZMCR which looks like the SMIM-order.

Do you need any more information?

Any answers will be appreciated!

Thank you

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