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Newsletter Campaign - Unsubscribe Link in Email

Jan 16 at 12:10 PM

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Hello together,

how we have to customize the unsubscribe link from Newsletter. As we understood we have to create a landing page to unsubscribe. How the current values of customer are prefilled? Or does there exist an option to unsubscribe using one-click directly with a link inside of the newsletter? We are on version 1702.

BR/

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1 Answer

Kunal Bansal
Jan 16 at 02:22 PM
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Dear Mr. Oliver,

Please check the blog on Confirmations for Newsletters and Emails.

Whenever a user, subscribes or unsubscribes to a newsletter or general marketing emails, and an activated confirmation exists, the double-opt-in/out process starts.

I hope this information helps.

regards,

Kunal Bansal

SAP Hybris Marketing

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Sorry Kunal, but this answer does not help here. My question was very specific.

The question is: Do I need a separate landing page for unsubcriber or can I insert an unsucscribe link directly in the email of the newsletter?

BR/

Oliver

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Dear Mr. Oliver,

  • With 1711 it is possible to insert an UNSUBSCRIBE link directly in Email newsletter.
  • It's not possible in the earlier release though!

I hope this information helps.

Regards,

Kunal Bansal

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