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Adding Custom Field in SAP CRM Interaction History in CRM IC Agen profile

Nov 10, 2017 at 05:16 AM

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Hi Experts

I am adding a custom field in SAP CRM Interaction History on CRM IC Agent Web UI screen in the ICCMP_BT_INR component, while creating the feild, system is not allowing me to make it as "Search Relevant".

So the field is available in the Search Parameter customizing .

Can you please suggest how to make the field available in the Search Parameters on CRM IC Agent Web UI Screen.

Regards

Amit

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1 Answer

AMIT SAXENA Nov 13, 2017 at 04:48 AM
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Issue Resolved.

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Hi AMIT SAXENA - can you please share how you solved it?

Thanks

Sigrid

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