Adding Custom Field in SAP CRM Interaction History in CRM IC Agen profile

[former_member216765]

Hi Experts

I am adding a custom field in SAP CRM Interaction History on CRM IC Agent Web UI screen in the ICCMP_BT_INR component, while creating the feild, system is not allowing me to make it as "Search Relevant".

So the field is available in the Search Parameter customizing .

Can you please suggest how to make the field available in the Search Parameters on CRM IC Agent Web UI Screen.

Regards

Amit

[medhat]

Can you please share how can you solve it please

[former_member216765]

Issue Resolved.

[Sigrid]

Hi atsa2781 - can you please share how you solved it?

Thanks

Sigrid