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author's profile photo Former Member
Former Member

Auto-reaction method working, but email going out is delayed

We have ECC 6.0/NW7.0 (SP 13), and have an email auto-reaction method set up for whenever ST22 Dumps occur. It appears to work okay, except that the email going out to the distribution list (via SCOT) is delayed by the "message from the application" (this is the information I get from SCOT in Client 000), and thus the email is not going out for 7 hours after the dump occurs.

1. What application could this information box be referring to (SAPMSSY8?)?

2. How do I get the email to get sent out within a few minutes (10) from the time that the ABAP Dump occurs

This worked, I believe, prior to SP13 being implemented.

Edited by: Michael Gibbs on Jan 14, 2008 10:13 PM

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  • author's profile photo Former Member
    Former Member
    Posted on Jan 15, 2008 at 08:55 PM

    Michael,

    have you gone to transaction SCOT and checked what the time setting is for sending out emails on the SMTP server?

    regards,

    Jason

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    • Former Member Former Member

      Hi Michael,

      I have same problem..

      my client 000 shows system time in STZAC as CET

      and in client 100 it says EST with time zones active..

      is this the reason for the delay in sending the auto e mail alerts..

      if so do I have to maintain the clients in the same time zones??

      or have to change one of them?? what wil be the effect on the other performance of the system...

      Regards,

      Kris.

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