on 10-30-2017 9:59 PM
We have a .NET web application (Ellucian Advance) using Crystal Reports Runtime for Crystal Reports display. We recently had an upgrade to the product that included upgrading the runtime/viewer from CR Runtime 2008 to CR Runtime 2013 (currently using 64-bit v13.0.019). At some point between the upgrade and now we started noticing a word wrapping issue with our existing Crystal Reports when viewing in the application (examples below). Specifically, words that contain punctuation characters like slashes, dashes, and apostrophes that bump up against the right hand margin or cases where a period hits that margin, part of that word or the period will wrap down to the next row (fields are set as Can Grow with a value of 0 for unlimited). We have not noticed a case yet were it does this with a word without non alpha-numeric/non-punctuation characters. The report itself wraps fine when viewing within Crystal Reports designer (Crystal Reports 2013 Support Pack 2 v. 14.1.2.1121), the issue only pops up once the syntax is uploaded and viewed in the application and carries over when printed to PDF from there. So we are thinking it might be something with the Viewer or with Adobe PDF. I haven’t been able to find much with this exact issue so wanted to check and see if anyone else has run into this problem.
Examples:
“Thank you for your generous donation to XYZ endowment at the College of ABC that was received 10/30/2
017” (this has broken both before the year and after the 1st digit of the year)
“To provide undergraduate scholarships in the College of ABC at XYZ University with preference to need-bas
ed, and merit based sophomore, junior and senior students.”
“Thank you for your commitment in support of XYZ endowment. Your generosity boosts the University’
s students and faculty and their broad impact on our world.”
“To provide undergraduate scholarships in the College of ABC at XYZ University
.”
Some of the fixes we have tried include:
Thanks for any help you might be able to provide or if you need any further details.
Mike
Crystal Reports Designer - Crystal Reports 2013 Support Pack 2 v. 14.1.2.1121
Crystal Reports Viewer/Runtime- 2013 64-bit v13.0.019
.NET - 4.0.3019
Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit Production
Windows Server 2012 R2
Has anyone figured out a solution to this issue? We are experiencing the same issue.
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