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Restore failed for Webfolder

Oct 06, 2017 at 03:09 PM


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Former Member

While resorting BPC from server manager restore is failing for Webfolder and for remaining folders(FileDB,SQL,OLAP) its working without any error. I have checked the log files and error message is 'Access to the path(******) is denied'. All system rights we have checked and its fine. We are using administrator account for backup and restore activity.

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1 Answer

Dorra KHEZAMI Oct 14, 2017 at 01:16 PM


Can you full process all applications then backup the environment again and try to restore it.

Take a loo at following KBAs :

2516267 - Error : "Access to the path '\webfolders\EnvironmentShell\System Files' is denied" - BPC MS

2197551 - Error Access denied to the path when processing

Hope this helps.



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Former Member

Thanks Dorra for your reply. I have process the application and tried one more time but getting same error.

Access permissions are OK for taking backup and restore, user is having full access. Also I have checked SAP KB which you have mentioned. Everything is correct according to KB 2197551.