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Former Member

Landscape orientation doesn't work in SAP Crystal Report 13.0.21 and 13.0.22 for Visual Studio

Hi everyone,

We've just upgraded from SP17 to SP21 and found a new issue with the Landscape orientation.

On Windows 7, all our landscape reports preview in landscape but when printing to the printer, it prints in portrait. By the way, this works perfectly in windows server 2012 now.

Is this is a known crystal report issue? and if so - is there a workaround? this is a BIG problem for us.

Thanks,

Vasya

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20 Answers

  • Best Answer
    Feb 20 at 05:17 PM

    Hi All,

    Sorry for the delay. I finally have a 1709 Windows 10 image running and tested Dan's report and I too get the same results, prints portrait from the WPF viewer.

    I'll escalate it and try to get this in SP 23.

    87397 / 2018 WPF viewer will not print landscape on Windows 10 build 1709

    KBA - 2607294 - WPF viewer in CR for VS SP 22 will not print landscape on Windows 10 Fall Creator version 1709

    Thanks again

    Don

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    Former Member
    Oct 10, 2017 at 06:27 PM

    Same here. This is a huge problem for our customers! It's creating a huge hit on our support department. Please, can someone take a look at this asap!?

    Thank you in advance!

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  • Nov 20, 2017 at 05:56 PM

    What printer are you using?

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    Former Member
    Nov 17, 2017 at 06:10 PM

    Is there any update on that?

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  • Nov 29, 2017 at 06:13 PM

    Is Windows 7 32 or 64 bit?

    If you configure the printer with the custom paper size and orientation does that work?

    Which driver are you using?

    Don

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  • Nov 30, 2017 at 02:36 PM

    I still need to know what printer are you using?

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    Former Member
    Dec 07, 2017 at 09:26 PM

    Our printer is konica minolta bizhub c554

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    Former Member
    Dec 07, 2017 at 11:21 PM

    I did try changing the paper size manually and it still did not fix the printing issue.

    Furthermore, the sub reports do not work. Instead of displaying the sub report it pulls up data from the group tree.

    P.S. Everything was tested on Win 7 64 bit and Win server 2012 64 bit

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    Former Member
    Dec 14, 2017 at 03:28 PM

    Our software has the same problem. The issue also occurs on 13.0.20.

    Reports designed as Landscape can be printed in Landscape. Portrait reports could be printed in Landscape in prior versions of Crystal Report runtime. The detail section used to be resized based on the page size.

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    Former Member
    Dec 20, 2017 at 10:24 PM

    Is there a workaround?

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