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Former Member
Nov 08, 2007 at 01:21 PM

Send letter or fax as an attachment

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Hi Guru,

My requirement is that whenever we recieve a mail or letter or fax we interact and create a service ticket and followup task. I want to send the service ticket details as mail body along with the original correspondence ( Letter or fax or email as an attachment) to external email id.

I am thinking of using FM SO_NEW_DOCUMENT_ATT_SEND_API1.

Any idea how to create an attachment for this FM from letter or fax.

Thanks

Dhaval