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Former Member

Bounce management query

Hi

I am trying to carry out Bounce Managemnet scenario.I have made all the settings required for the same as far as Rule modeler and category modeler is concerned.

My problem is that I am unable to test the scenario.

can anybody help me with how i can incorporate it in my email campaign.

Regards

Itty

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1 Answer

  • Posted on Aug 22, 2007 at 01:10 PM

    Hello Itty,

    you should be able to use the Bounce Management when the Sender E-Mail Address in the Campaign is the Address for which you've configured the Bounce Management.

    Regards

    Gregor

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    • Former Member Former Member

      to test it you can do the following.

      Hard Bounces.

      1. Create a business partner with a bad email address

      2. Add that business partner to the target group and send them an email.

      3. Confirm in SCOT that the email ended in Error.

      4. Check the business partner email address and validate that the "Do not use" flag is set.

      Soft bounces.

      1. Depending on your rules reply to a message with the appropriate text in the search criteria in the subject line.

      2. confirm that the desired actions in your rule take place.

      3. Check the IM_Mail tables to make sure that soft bounce status codes are set.

      hopefully this answers your questions.