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MAHN is not send to a vendor

Hello,

could anybody tell me why the MAHN message cant be send to a vendor from my system.

Vendor has an e-mail address set as my different e-mail account. When I generate message, I can see in SCOT, that reminder was send only to Purchase Group e-mail. I can check it later in the Purchase Group inbox. So It works fine.

The problem is not connected with my e-mail address, because I am able to receive on this e-mail for example dunning notice.

I want SAP system to send an e-mail with reminder directly to a vendor but I have no idea why it is not working now and where to check it.

The other problem is that :

In spro/Material Management/ Purchasing/ Messages/Output Control/ Message Type/ Define message type for PO

for MAHN i created Mail text in DE language. Vendor and PO comunication language are DE. I am sending message when I am log on DE language, but still I receive just short message in english : "Please see attachment". Why this is not working either?

Thank you for your help and regards.

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4 Answers

  • Best Answer
    May 26, 2017 at 01:09 PM

    It should take the email address which is maintained in your vendor master, except someone has programmed some z-solution that is working to its own logic

    https://blogs.sap.com/2014/07/17/send-purchase-order-form-by-email/

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  • May 25, 2017 at 04:01 PM

    you said that you can get email to your inbox because you maintained your email address in the vendor master, right?

    So if you change the vendor master and enter there the vendors email address then the vendor should get the email, am I wrong?

    If you get a message telling you to look into an attachment, then I just have to say: this must be something homemade, I have not seen such information in standard SAP.

    And what did you actually see in the attachment?

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  • May 26, 2017 at 07:20 AM

    Maybe I didn't describe it clearly. I have 2 different e-mail addresses. One is set as purchase organisation and for my SAP user. And I receive MAHN e-mail there. Second one is set for my test vendor. And I didn't receive any message for this one, but I wish to. I can't see that any e-mail request is created in SOST for this "vendor e-mail".

    Attachment is ok, it is FORM that I put in processing routines.

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    • I agree - you are not explaining it well.

      MAHN is a message type and when you execute the ME91F and a PO fulfilling the dunning criteria is found then a message is added to the purchase order.

      This message gets its parameter like any other message from condition records.

      If you want send your letter per mail to 2 different mail addresses then you would need 2 message records for that in your purchase order.

      SOST is like the post office, looking into the post office to find a letter that is not yet written is certainly a wrong expectation.

  • May 26, 2017 at 12:27 PM

    capture3.png

    I do not expect 2 messages after sending just one. Condition record and dunning process - everything goes well. The only problem is that my messages are not send to a vendor e-mail address but purchase group e-mail address from PO.

    I just don't know which configuration is missing or where can I find it - I wish to send an e-mail to a vendor e-mail address.

    I don't know why this dunning is not send to a vendor e-mail directly, but I wish to configure it that way. I thought that partner function = VN will be responsible for sending it directly to a vendor, but it seems that it is not.

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