on 05-01-2017 12:54 PM
Hi,
After the 1705 release of sap c4c, we can create a Visit from a lead.
I am trying to test the functionality but not able to get it. Can anyone explain this.
Hi,
Open the required lead and make sure that the Visits pane is visible under the Activities facet of the Lead.If not use KUT or Personalize and make that pane visible so that you can create visits for the respective leads
Regards
Logan
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Hi
In 1705,we have provision to assign an opportunity to sales quote but im not sure whether this option is available for leads and visits. So raise a ticket and get the response from SAP itself.
Regards,
Logan
Hi,
SAP has replied on the incident.. Their reply is as follows
"You are right in 1705 we have a new feature where user will be able to create visit from a lead in activities facet. This action is only available from lead screen and user can not do this from visit WOC.
** Observation **
If you have a business requirement which needs to change this system behavior we recommended you to provide this feedback in Cloud for customer Ideas forum https://ideas.sap.com/SAPCloudforCustomer.
This forum is monitored directly by our Product Management and they will be able to assess your requirement for feasibility to be added this in the product."
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Hi Loganathan,
Thanks for the answer.
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