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Single Input Form from Server Input Form Folder not opening

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Hello experts,

i am facing a strange problem never seen before: I have a single user that for one day to another is not able anymore to open a specific Input form nor from Server Input form Folder directly out of EPM neither via BPC Web Client out of a Business process flow link. The EPM opens connected but with a empty workbook. As i found out when selecting the Input form by the EPM Pane is, that the System tries to open the form from the local Folder of the user. When i rename the sheet it is working. I think there must be a corrupt Cache anywhere but i don`t no where.

Thanks in advance

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Answers (3)

Answers (3)

former_member186338
Active Contributor

"I think there must be a corrupt Cache" - possible due to different reasons... Delete Cache

former_member186338
Active Contributor
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"I found the local Cache Folder of the EPM on the users Directory" - yes!

Something like:

C:\Users\UserName\Documents\PC_NW

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Hello Vadim,

yes 😃 but the question is which one. I think metadata is not the problem, nevertheless i tried with no effect. I found the local Cache Folder of the EPM on the users Directory, should i try this one? Or is there another one specific for Input forms?

Best

Sebastian