Problem in workflow (Selfitem) send mail

[Former Member]

Hi,

The workflow I am working on requires sending of a notification email to the administrator. For that I have been asked to use the Object type as “SELFITEM” and method as “SENDTASKDESCRIPTION”.

1) Can anyone give me the documentation that automatically configures the mail using Selfitem.

2) What are the fields I need to pass to the “SENDTASKDESCRIPTION” method?

Please help.

Thanks in advance...

Regards,

Abhishek

[Former Member · Accepted solution]

Hi,

It is simple. Here you will have to go to tcode pftc.Since sending the mail is a standard task you will create a standard task. U will then add the BOR object type in the screen area as SELFITEM and the method as SendTaskDescription.U also need to trigger this task if its a standalone task. If it is being called as a step in the workflow builder then you will create a step in workflow template as send email.double click on the step it will take u to a new screen there u enter the task created above in pftc and assign appropriate reciver in your case the administrator.

Hope this helps.

Reward useful answerrs.

Regards,

Shrita.

[Former Member · Accepted solution]

Hi,

I have done the above-mentioned steps, but when I execute the workflow(In Background) the work item goes to In-progress mode, is this a problem with no agent assignment? when I try to run the task in foreground mode, while executing the work item from the sap inbox I get an error of RFC, what did i do wrong?

Please guide me.

Thanks in advance,

Regards,

Abhishek B.

[Former Member · Accepted solution]

Hi,

I think there is no customization done for workflows, go to SWU3 and check whether RFC designation has been enabled or not.

Thank you,

Ramu N.