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Consideration for case management in C4C

Mar 22, 2017 at 10:22 AM

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Former Member

Hi All,

I was trying to find which fields system considers while linking sub tickets to main ticket ?

* Customer or Service category or anything else

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Best Answer
Preethi Bukke
Sep 30, 2017 at 06:57 AM
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Hello,

Just the ID and description.

Regards

Preethi

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