on 08-11-2022 2:14 PM
Hi Experts,
My name is Fahad, I'm new to SAP Solman and have expertise in Jira. So, to explore more about Solman, I would like to check what is the best way to integrate SAP Solman (on-premise) with Atlassian Jira Service management.
Use Case:
Design Idea:
Question:
Thanks and looking forward to responses from experts around the world.
To integrate SAP Solution Manager (on-premise) with Atlassian Jira Service Management, you can follow a structured process.
Firstly, leverage the Solman APIs, specifically the Solution Manager Web Service API, for seamless data exchange between Solman and Jira Service Management.
Typically, using APIs in SAP Solution Manager does not incur additional costs, but it's advisable to review licensing and support agreements to avoid unexpected charges.
Ensure that APIs are enabled in your Solman system, checking settings and permissions as needed. If required, consult with your SAP administrator for necessary configurations.
Challenges in this integration may include understanding the SAP Solution Manager architecture, addressing security considerations, and ensuring data consistency between Solman and Jira.
For newcomers, gaining familiarity with SAP terminology and the Solman environment is essential. Consider developing a middleware app that communicates via APIs, providing flexibility and ensuring a smooth integration process.
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Sounds good
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